Course Overview:
This course is the first of a series that aims to prepare you for a role as an IT Support Specialist along with opening doors for you to learn and start a career into the Cloud & DevOps Industry.
Specifically designed to help you become a professional Desktop Engineer, this hands-on learning path provides over 53 hours of interactive content comprised of hands-on labs, video courses, and a preparation exam. This training content has been carefully created to help you become a ready Desktop Engineer.
Course Duration:
08 weeks
Who can Take This Course:
The Desktop Support Engineer Training course is suitable for individuals who are interested in pursuing a career in IT support and specifically in desktop support. The course is designed for individuals at various stages of their career, including:
- Beginners: Individuals who are new to the IT field and want to start their career in desktop support.
- IT Enthusiasts: Individuals who have a passion for technology and want to gain a deeper understanding of desktop support.
- IT Support Technicians: Individuals who are already working in IT support roles but want to enhance their knowledge and skills in desktop support.
- Help Desk Professionals: Individuals working in help desk or customer support roles who want to transition into desktop support.
- Graduates: Recent graduates in IT-related fields who want to specialize in desktop support.
Why to Take this Course:
Taking a Desktop Support Engineer Training course provides individuals with the skills, knowledge, and confidence needed to excel in the field of IT support, opening up a range of exciting career prospects and opportunities for personal and professional growth.
What you’ll learn:
- Managing systems that run Windows client Operating Systems
- Maintaining systems that run Windows client Operating Systems
- Resolve Application\ Network Issues
- Understanding Virtual Machine and Servers
- Managing and Maintaining a Microsoft Windows Servers
- Designing and Implementing a Server Deployment Infrastructure
- Deploying Virtual Machines using SCVMM
- Deploying Storage and File Service
- Installing and Configuring DFS Namespaces – DFS-N
- Implementing Virtual Private Network
- Implementing IP Address Management
- Implementing Active Directory Sites and DC Placement
- Implementing Active Directory Delegation
- Implementing Group Policy
- Configuring Group Policy Slow Link Processing Options
- Ticketing System
- Master PowerShell Concepts
- Understanding basics of Cloud and its services such as AWS and Azure
Instructor
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Course Features
- Lectures 140
- Quizzes 0
- Duration 8 weeks
- Skill level All levels
- Language English
- Students 360
- Certificate No
- Assessments Yes